GoToAssist (Remote Support)

Citrix GoToAssist (Remote Support) gives you the freedom to quickly and easily deliver remote support to desktops and mobile devices from your iPhone and iPad – anywhere and any time!

Key Features:

• On-demand remote support that works seamlessly behind existing firewalls

• Screen sharing and remote control of supported machines and devices

• Intuitive touch and gesture controls

• 300% zoom

• Full keyboard functionality, including special keys (Alt, Ctrl, etc.)

• Ability to access unattended machines

• 128-bit AES encryption, dual passwords and end-to-end user authentication

• Connects over 3G/4G and Wi-Fi

• Free 24/7 Global Customer Support

Get started quickly:

1) Download and install the GoToAssist (Remote Support) app to your iPhone or iPad.


2) Log in using your GoToAssist (Remote Support) account.

3) Create a support session, then send your user an invitation to connect.

OR

Your user can simply enter a support key at www.fastsupport.com on their desktop.